Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of oppler.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
U***s –
Arrived in less than 2 weeks. Discreet packaging. Perfect size, loud if you dont live alone so turn something on. Never orgasmed the way I have with this thing. It was the first time I squirted.
7***r –
Uletic thing I advise you not to regret buying. Want to please your second half Be sure to buy
G***r –
Everything works, thanks to the store.
Y***A –
Good
Customer –
This is a great toy it but it’s lowkey not that quiet especially when it first gets charged but it’s still worth it and amazing
Customer –
100000/10
Customer –
absolutely amazing. the vibration modes gon SEND U TO HEAVENNN. rosequan arrived in under a week, and made me s***** in under 5 minutes
J***n –
I didn’t even last two minutes. This little thing is so powerful, and SO quiet– which is a must for me. It’s rumbly, which I adore. There’s a light suction, which feels absolutely amazing. I’m usually someone who takes over two hours to finish up, but this cut that down drastically! and honestly? I’m quite happy about it. This is absolutely amazing!
Customer –
felt my soul leave my body, definitely get this !! only downside is it is a bit louder than expected but playing music mostly covers it
Customer –
Using it as I wright this it’s so amazing get this omg came super fast too just like I’m about too
G***r –
Not very discreet, but very very effective. New favourite
B***n –
Seems pretty great. I’ve used it a few times and it’s exactly what it shows. I’ve had a toy like this one before and its pretty similar yet way cheaper. Like a lot of vibrators, this one has the 3 strength settings and a variety of patterns that feel really good!
I***g –
Is the product with descriptions of the store. The hole is bigger other model that I had. And as the body is great hinders to who has thick thighs use.
U***p –
Hands down the best thing you could possibly do as a woman.
J***R –
Great suction and quiet
S***n –
When I say this toy is one of the best toys I’ve ever used! Came quickly, in discreet packaging, with a cute lil box and a little bag to keep it in. Brilliant product .
Customer –
The “soul snatcher”! That 4th setting though. Put a thick towel under you . Earthquakes and butterflies. No joke!
R***a –
very quick delivery, item looks just like the picture
L***a –
Very good
P***a –
sucking isn’t very strong, i had better before
V***a –
Fulfilled promises.
S***r –
Good if you’re on a budget but not my preferred vibe
O***m –
Will have u gripping the SHEEEEEETS
K***. –
Working great! The pink is a light shade of lilac, very pretty.
Customer –
Amazing
Customer –
Delivery was delayed for a week. During this time, the action began and it was possible to buy much cheaper 🙁 well, come on. We have to get used to it. And very loud humming during work. In secret, it will not be possible to use Packing is very beautiful!
Customer –
The goods are good. Very high quality and beautifully made. Everything works. Recommend
E***s –
Excellent!
E***n –
Nonsense
W***n –
She’s too sensitive for this. 🙂
A***z –
Haven’t used it but looks great
A***v –
Wife hooked, I recommend
Customer –
Very very nice sensation, great instructions for charging etc
G***i –
it’s okay
A***a –
it works perfectly
R***e –
Everything I needed
D***N –
Works perfectly
T***t –
I love it it feels so good
A***i –
Second purchase and it came on time and discreetly packaged
K***e –
it did what its suppose to do
Customer –
Extremely fast shipping – received in Texas in about two business days. Just tried it and OMG. Literally I cannot believe how quick and how much I came!! I’ve never used anything besides the bullet, so this was a new experience. Do not hesitate to buy…I promise you won’t regret it!
S***i –
Good packing. good quality. look professional.thank you.
A***r –
She’s easily my favorite toy. Every day or anytime I have alone it’s me and this baby. You will not be disappointed TRUST ME. I have 3 of these already
Customer –
Polecam
A***r –
it got here fast great price and excellent toy!!!
U***r –
The product description was very accurate
Customer –
Ordered on the 1st, came on the 5th! Super quick delivery. Haven’t used it yet (its currently charging), but it’s soft and so cute.
L***e –
works great, super soft!
F***y –
Absolutely in love with it. BUY!
Customer –
Recommend ! Also very quick!
S***n –
amazing
Customer –
My gf loves it so 5 star for you
Customer –
good came quick & the pink one is more silent but has the same pressure which is great 10/10
M***a –
It sucks not itself, but makes no difference cuz is very good. Buy won’t regret
R***a –
Excellent what follows;)
C***r –
ok
Customer –
Look well packed, very discreet, still no Noosa
H***d –
I haven’t tried it yet but it’s so cuteeee
A***. –
Rose of course otpad) the order was delivered quickly, with full tracking. To the store Thank you very much and prosperity!
V***v –
Strongly advise. Vibrator near did not stand, covers powerfully, acts for a long time and oooochen nice. Solid delight
Customer –
Hey! If someone from Poland wants to have express delivery it I am selling new, factory zafoliowany for 35zl-you will find on OLX or Vinted “vibrator Rose”.
J***y –
I didn’t believe it works as good as other people say, because it’s not easy to satisfy me, but Oh My Gosh… I get orgasms just like in 30 sec. can’t recommend it enough.
Y***e –
Very discreet packaging, amazing product
M***v –
Super.
Customer –
I messed up the first rose toy and the store gave me a replacement since it has a one year warranty…i”ll be shopping with them more! Seller was very nice and helpful!
I***a –
Very good)))
N***r –
4 day delivery! I’m in love! Lol!
Customer –
The product is good itself, but it malfunctioned only a few days after I got it. Luckily, the store was happy enough to reimburse me for all the trouble.
A***a –
Wonderful thing! 20 seconds and ready. Powerful, but you need to choose your own mode) that’s only charging is not quite reliable, it seems that soon will break down and where to buy a new one?
Customer –
Works amazing, loved it
M***m –
Very nice product. Well-made, pleasant to touch. In addition nicely packed. Recommend
O***s –
The product is better than I expected! It’s very soft, charged fast, superrrr quiet & I couldn’t wait to use it! The “suction” could be stronger but at the same time I’m happy it’s not too strong so I can manipulate the toy how I want . The vibrations and modes are perfect, I can’t wait to let my man use it on me! It gets the job done & quickly! The size fits perfectly in my hand & I can’t get over how quiet it is. Perfect for travel & vacation! I ordered my rose Friday & it came the following Wednesday! I definitely recommend this store!
Customer –
This package came quicker than most amazon stuff. Came in 2 days ordered on the 14th received on the 17th. Haven’t tried it yet but but if you need something quick!!
R***h –
OMG! That was quick! I received it 2days after i purchased. Works very good. Get it girl it’s super
Customer –
literally never came like that ever like I was so scared and shook at the same time this thing is a BEAST it made me came like 3 times in a roll