Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of oppler.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
1***r –
Order Received, works fine, the wife happy, thank you
Customer –
Golovko in the volume of about 11,5-12 cm, turned out to be quite large. Quality material, fast delivery, and did not notice the instruction of use, so the store also replied to SMS and helped)
Customer –
Defective
A***v –
The goods are satisfied, the store is excellent, thank you to the store!!!
K***n –
Hello Kitty multi- Not sent לכתובת המבוקשת. Not to accept the product Thank you
D***o –
The packing is anonymous, came in a box and package, the color matches, the charging cable was put, no foreign smells. Works, charges, complete probe lubricant.
A***v –
A very good thing, in store and 2-3 times as much.
Customer –
The parcel is received, is now properly. One is out of order 2 years ago
Customer –
Took for a change of bed life. Offered his wife Ero a massage with closed eyes and made a surprise, remained delighted. At the maximum mode, the vibro ended in a matter of minutes. The device is medium in length and is exactly thinner than the usual penis, so you can not be jealous. Vibration according to the reviews of the wife is very tangible, even on the very first modes
Gofry Biszkoptowe –
Your posts are always so detailed and helpful. Keep them coming!
A***a –
Vibrates well, several modes. Charger included. Same as in the photo.
D***v –
OK
Customer –
☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
A***v –
The parcel came in good condition. Thank you, it’s okay. Success to you and prosperity.
T***m –
Cool stuff for your money, but there is one negative: the vibrator and true 10 modes, as stated by the store, but none of them are adjustable intensity 🙁 and vibration of the toys in general very intense. Particularly sensitive girl I would not advise it, otherwise the rules toy. Delivered in Moscow for 4 days
Customer –
Good quality, my girl doesn’t stop having orgasms behind each other, to the scream of give me more
K***b –
Super 10/10.
Customer –
The product corresponds to the description. Works properly. There are several modes of different power. Quality is good. There was a small smell, but it was almost gone. Ordered on February 15, took at the point of issue already on February 20. The fastest delivery with Ali for the entire shopping time. In general, the order is satisfied. I advise you to buy!
R***r –
Brought the courier home. Everything works.
1***r –
Packed well + gift. Description exact.
Customer –
Delivery 3 days, works, charges. Seller recommend.
F***f –
Product top quality
Customer –
Packaging indiscreet containing the product description in outside.
A***A –
The parcel came before the deadline that was indicated. Everything is exactly as in the description-packing, the species itself is happy with the acquisition. Works, many functions and kinds of vibrations. Hehe take it will not regret it
R***r –
It’s OK, a little weak vibration, and so for a change will go. The material is soft, odorless. Shipping fast. Packing normal
Customer –
Wife liked it.
Customer –
I ordered it from a warehouse in Russia, drove somewhere 5 days since the order. Took for 993 rubles. Packed just in a rectangular box without any sign of anything. Charges how much I do not understand, but it works in any case, this is the main thing. Vibration from moderate to strong, modes are many, behind such a small connector for charging that it is not scary and in the water to lower it.
Customer –
Excellent thing, I recommend, came earlier
Customer –
Delivery is super 6 days instead of 12, because from the Russian warehouse. everything is exactly the size as in the description, but if you look at top then the head is already, 34, 34 Everything works, in a transparent silicone case arrived in a stop of 5. On the paper address, nothing is indicated what is in the parcel. We will try, but it seems that tonyusenky very much, you need to take from 40mm along the entire length. I recommend the store in general.
S***n –
It was shipped late because of the local company delivery or the distribution point
E***v –
OK
D***v –
The product corresponds to the description. The only power button turns on once. I’ll open a dispute.
Customer –
Not bad
L***l –
Very good product, it is quite flexible and has many speeds. Quality amazing price wine in 9 days
Customer –
Works, looks quality, beautiful gift packaging (box)
E***r –
Just awesome promter shipping and great service. Thank you
B***s –
The material is really good, vibrates very strongman and function is excellent, get fast, earlier than expected
Customer –
ok
R***v –
Good Goods. No smell. It’s discharged. The material is very nice. You can take it. Very quickly sent.
A***r –
I received the toy, everything is fine! vibro fire, everything works, delivery is very fast, thank you!!!!!
D***. –
Great, soft and flexible, many vibration modes. It took more than 10 days.
R***v –
Thank you to the store, everything is fine, thank you, good goods!!5 +++ like!
С***к –
It’s very good. Delivery came 14 days earlier. Thanks store
K***R –
Very fast delivery. Thank you
Y***v –
His work performs on Hurray-babas squeak and groan with pleasure. To the store Thank you!!!
Customer –
It works perfect, good quality and hermetic. Recommended
Customer –
Delivery to Ukraine 1 city, ukrpochtoyu. Packed in a box of Z cardboard, not zrozumilo, shch seriously. Pratsuya.
A***v –
Gentle pleasant silicone. My wife really liked it, inside the feeling is magical.
E***a –
The order was made 01.03.22, and already 03.03.22 courier delivered!!!! At first glance, everything is as in the description, a lot of different vibration modes (you need to understand of course). And so of course everything is OK!
G***r –
Product exactly as described, has a smell but it seems like normal silicone smell, and of satisfying quality. Sadly, this order was supposed to take 10 days to arrive but it took 70+ days. Although the store replied to me promptly, when I contacted him he didnt seem to be be able to tell me where the product was or how much time it would take, he just said if I waited it would arrive and he would give money back if it didn’t arrive after 90 days, a bit frustrating, especially since I ordered this right after Valentine’s day to try with my girlfriend, chose a product with 10 days delivery because of it and it took about 70+ days. Sorry for the frustration, if you’re thinking about buying, know that the product is not bad, but don’t trust the 10-day shipping.
M***o –
I really like the texture and vibrations 10/10 plus it came with gift lubricant uwu it takes 2 weeks to arrive recommended
L***o –
It does its function, the sound is very short that if there are people in another room you don’t hear. T like. The shipment was very fast and the box is very discreet, it comes with the usb cable and some lubricant. Good store I recommend
Customer –
Fast Delivery
K***n –
The only thing that did not like, it was redirected the goods to another place of issue… the goods are packed in a square box, it is not clear what it came to))) Charging of course well hidden) vibration fire
K***r –
came a lot faster than expected. everything like advertised.
R***r –
Well packed. It’s super. I came quickly.
S***a –
Class-dugé vibrator! She was doing something like that. I’ll lock up the ish!
A***i –
Packing simple box in simple package without bullet
O***a –
Good shopping, it has 10 modes of vibration, soft touch.
A***. –
Perfect thing. Perfect store. Thanks for a small gift.
C***z –
Article according to description. It looks good quality, and the vibration is powerful. Shipping very fast. 100% recommended
P***y –
Delivery is fast, the goods correspond to the description
Customer –
Vibrates well not noisy tactile pleasant smell no made qualitatively, did not try
T***H –
Unbeatable value for money. Ideal for starting. It is very big and vibrates strong enough
C***o –
Very small
L***n –
Delivery two weeks, packing in a box, but crumpled came, quiet, bought for a gift-liked)
Customer –
.
Customer –
It came quickly, in a good box. Everything works.
Customer –
Came in a box, soft and almost not heard
Customer –
Cool thing!!!!! Everything works! Interesting thing! Charging fast, pleasure long. Delivery is very fast to mail. I did not communicate with the store. Want to order, try. The price does not bite at all. As a gift, the seller sent the lubricant probe.
Customer –
Quality is good. Pleasant to the touch. Works fine.
E***v –
It came quickly in working condition factory packaging is not even crumpled until tested.
M***a –
Delicious! It for days 4-5! To give a gift lube!)
Customer –
My 2EME order at this store good communication, kind and serious! Product always impeccable, solid, vibrations at the top !!! I recommend ++++++++
Customer –
Very long
Customer –
Excellent vibrator, second time I order, I ordered a friend as a gift, I hope will appreciate
Customer –
Excellent Toy, the goods came faster than planned .. the quality is excellent, pleasant to the touch, the pleasure gives great .. the vibrations are excellent, but always want more and stronger)))