Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of oppler.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
2***р –
Goods received! The exact size of! The store sent быстрох, customs for a long time did not release!
T***k –
The color is very bright, without defects
Customer –
All is super. Stretches much suitable for any size
H***h –
ok
Customer –
Came earlier than the term. the goods are excellent. very satisfied.
E***v –
Accurate description. The material is soft. It’s faster than was stated.
K***v –
Davolno original, but slightly disappointed
A***a –
Super little thing! In the Don posting about a month. Much to my surprise, runs sooooo much with my very small volume, surprisingly nalezlo and did not look bad)) to attach a photo will not, have to believe the word))) my volume 117 × 99 × 125, an increase of 165. Take the advise)) Thank you!
M***o –
Thanks Good Seller. I will buy more.
V***v –
Nice fry it)))
Customer –
Not komunikował the store Product very nice elastic well lies approx
R***t –
Very nice and as in the picture Thanks x store good evaluation
A***h –
All good, delivery fast
Customer –
In principle I strange, such a small thing. But was very beautiful and the material is great. Just loved, super recommend. Like the picture shown
Customer –
Thank you very much for the goods
E***a –
Think actual size 42-44
R***r –
Excellent
N***v –
It is currently the rules for the money) today will juzat)
A***k –
The material is very thin.
V***v –
To Moscow two weeks, took at the cash desk in five.
E***a –
Everything came on time, stretches well, on 50-52excellent
3***r –
Anything else will take a different color style. Good stretch.
S***a –
All cool, only very long delivery
V***a –
All reviews for photo
M***o –
Thank you.
Customer –
Description, good stretch
E***h –
Size XL fits on S M L, on XL is too small
T***a –
Everything is fine, but the color in the photo is different. I took red in the photo of the store he is so wine, but in fact bright red. So I recommend everything OK
S***r –
It’s exactly what was shown
N***a –
The suit is cool. Size M took on its 44. Right. Shipping fast.
8***r –
Super
M***o –
Thank you so much.
V***A –
All is well! It’s all over! Not measured, but the quality is good!
9***r –
Everything stretches perfectly. on ogr-110, ot-85, ob-110, came up perfectly.
M***o –
Thank you
1***r –
Came quickly for a week, at first I did not understand how to dress for a long time, stretches well) for 190 rubles for one time will go)
E***o –
Very long service
M***l –
Goods not reached, return cash
A***v –
The quality is good